FAQ

On the part of our resource there are no prohibitions or restrictions to users, unless it is stipulated in the User or Agency agreement! Yes, you can freely place your company on the resource, upload and sell your products without an online checkout, we only give a recommendation message. You can always start without purchasing a cash register and then decide for yourself whether to continue trading online or not. Since the law 54-FZ States that the check must be punched.

Go to this link and fill out the entire registration form. You do not need any documents, all personal data You fill in at the registration step. You will be left after registration in Your account to download and sign the application for the maintenance of your internal account!

The new company operates on the terms: available to lay out 100 goods and consumption - Commission from sales of 7%. More details are described in this article.

All your personal information is stored on secure servers of NCO Coin LLC and is not transferred to third parties!

Our resource does not work with transactions and funds, but only provides a service for the placement of goods and their implementation. All accounts of the platform are serviced by NCO Coin LLC and all transactions take place on their side.

Money from the sale of your product, directly from the buyer comes to your internal account, with the deduction of the Commission site! Also, You replenish your account on the site and make a refund directly to the buyer (in case of return) or in another way, if agreed with the customer.

More details You will learn from the article delivery and payment.

In the basement of the site there is a link to the article Rules of placement of goods. For laying out and registration of goods on the site, you will help the article - Spread the goods for sale.

This is due to the fact that the seller himself did not wind his rating! On the site there is an automatic rating system, where in the search, in the carousel of goods on the main, in banner advertising on the site, a greater percentage of issuance is given to active and popular sellers. Also, in contextual advertising and promotion in the General network, the products of popular sellers have a higher priority, but without prejudice to the other participants on the resource!

Yes, the seller has such an opportunity! In Your personal account, go to the Settings menu, then to the tab vacation Mode - enable vacation mode. Your store is fully accessible, all products are visible and indexed by search engines. The widget displays the buyer that this seller is temporarily not accepting orders, and a button to Buy your products is not active!

Yes, you can! The products you have deleted are no longer available to you, but they are not completely deleted and are visible to managers. You just need to write via feedback or email support@kupimzdes.ru a letter with the subject "Restore goods", indicating the name of your store on the site.

All payments on the site are safe transaction! After payment, in the order History, you will have a confirm button, it means that You have received the goods and you are satisfied! Only after you click on this button, the funds will be transferred to the account of the seller of this product. If you are not satisfied with something, You can personally resolve the issue with the seller or start the return procedure. The platform in this situation acts as a mediator and assists both parties in resolving the issue.

Our resource will always help to solve any problem! If the seller can not solve the problem, start the return procedure. After that, our staff will deal with the solution of the problem between the seller and the customer! But we recommend you to get acquainted with some nuances...

The legitimate reasons when the seller refuses to return the money for a product of good quality include:

1. A product is included in the list of products not subject to return (introduced by the Decree of the Government of the Russian Federation from 19.01.98 N 55, as amended from 23.12.16).
2. The period during which the product is available for return has been violated (by law you have 14 days).
3. Illegal reason for the return, suspicion of fraud.
4. Product breakdown, which occurred through the fault of the buyer.
5. Violated presentation.

More details You will learn from the article - Return of goods and refusal of services.

This means that the seller is in vacation Mode and temporarily does not sell! You can contact the seller and find out the reason and ask when it will start working.