Transport company

Choose a transport company

When you open an online store in addition to connecting the most popular payment systems the owner of the service is important to solve the problem of delivery of the goods to the buyer. Implementation of own logistic systems involves huge costs and not always available to small and medium businesses. In this article we will tell you about the main criteria for the selection of service delivery for the site, their capabilities and features.

Carriers offer a variety of tariffs, which greatly affects the cost of goods in the online store. To reduce the costs of compound commissions will examine the rules of formation of prices for cargo transportation in Russia.

The formation of tariffs

1. To calculate the cost of delivery of the goods in the first transport company to take into account the weight and dimensions of the goodsand volume weight (dimensions*weight*fixed ratio, usually 250, at least 200). Therefore, is assigned a base fare for one seat in the car logistics services. For example, on average a limit on the size the sum of the sides is not more than 150-200 cm and weight up to 30 kg or 250-300 kg of hazardous HAZ. Of course, there are rates for exotic sizes order. If a product is the sum of the dimensions or weight exceeds these parameters, the product is assigned to the following tariff. Notice the item = purchase, not the unit in the trash. For example, if your buyer purchased a few small things, they are likely to be Packed by employees of your warehouse into one box. In case of delivery of several major purchases for example fridge or microwave, the delivery service will draw them as two Parking spaces — delivery of cargoes. If an item exceeds only one of the value dimensions, such as length or beyond all the usual boxes, the logistics will take it as non-hazardous HAZ. Outsize cargo is more expensive. So if your online store sells most of these products, we recommend you to look at the delivery services, specializing in hazardous HAZ.
2. The next parameter that generates the rate of delivery, is the route of the trip. This option is particularly relevant for long-distance transportation. Of course, from Moscow to St. Petersburg to bring order much faster and cheaper than from Novgorod to Vladivostok. It becomes clear that the largest part of the tariff for delivery of cargo in Russia is distance. Alas, not all transport companies provide delivery throughout the country. Some say the road to all the cities, but actually carry only regional centers and do not deliver in remote parts of our country where it is possible to reach only by plane or ferry. If you care primarily the geographical coverage, pay attention to service delivery that actively claim to deliver 100% of settlements and carefully review the additional terms of geography and not limited only to the delivery of goods by road. Usually the transport company assigns the regions and billed services based on distance from Moscow. For transportation around the world it is better to choose the international companies with the best packages rates for this level of service.
3. The speed of delivery. Sometimes the logistics company for one route are assigned to multiple rates-regular and Express. Expedited delivery is more expensive for the retailer.
4. The last of the most strongly influence the rates of the parameters is the type of delivery:
   1. The most expensive option is Express delivery, ie, personally. For hazardous HAZ may incur a surcharge for the lift to the floor. However, found only a note on delivery to the entrance and delivery to the apartment is not carried out. Learn more about the conditions when choosing a partner.
   2. The second value and popular method of transportation in Russia to the point of issuance of the order (SLR). The outlets can serve as offices of the transport company, the automatic device (postomaty) or aggregated point of delivery of orders from multiple shipping services. The Russian post offices are also pvz to deliver mail. Pvz usually located in larger settlements and residents of remote settlements have to make a special trip to pick up your order.

It is important to choose the most important for you the parameter of the above and compare delivery service, offering the best conditions for your business based on your preferred shipping configuration. In addition, it is necessary to consider not only delivery, but also functions that facilitate transport processes of the online store.

Services and options

1. Packing and repacking

Not always the online store has the capability to open a fully functional warehouse. For owners of small and medium business transport companies offer services of packing of goods. For a reliable packing will be charged 100 rubles per unit for delivery. In case of insufficient or damaged packing logistics will repackage your order for an additional fee. This service includes labelling — bar code details of the order in which the employees of the carrier will deliver.

The packaging depend on the final weight, size and delivery cost, respectively. Let us examine the options of packing:

• Pallet Board (pallet) , the most reliable option. Suitable for fragile orders, machinery and complex equipment and are used in transportation of any type. The maximum dimensions in the range of 1.5×1×2 m. the Design is collapsible.
• Rigid packaging (crate) is used to protect fragile and valuable goods, transportation veloturov and auto parts. The design consists of boards and nails.
• Hard box — fully enclosed design protects the cargo from unauthorized access and damage. Quite bulky packaging.
• Bag — the method of delivery of goods more resistant to damage. This method of packaging prevents the violation of the order picking.
• Bubble wrap — packaging products, prone to scratches. Due to the small weight weakly increases the cost of the order.
• Stretch film — as a light packaging material. Protects cargo from scratches and chips, but not suitable for super-fragile goods.
• Packages and envelopes for small orders it is logical to use packaging bags high tensile strength by combining with other methods of protection.
• Cardboard — ordinary cardboard box. The best choice for the unbreakable orders less than 30 kg.

2. Collection of goods in the city and pickup

The delivery service can come for orders to your warehouse via a separate rate — about 300 rubles per car. Or your employees can bring all orders on the warehouse of the transport company, which is almost never charged.

3.Return to the warehouse store

If the buyer for some reason did not accept the order, the transport service can bring it back the next fence or to give the next pickup. To pick up the return warehouse logistics-free, and delivery to the store often requires additional costs, a little less than 100 rubles per order. Return of accompanying documents is made by the logistic company. Perhaps making the "reverse" of the parcel with a new tracking number — it depends on the working methods of the chosen shipping service.

4. Sorting

If you transfer a lump sum freight orders for a couple of dates and delivery methods, you can use the paid services sorting in order to not overload your staff. In this case, the terminal-to-terminal transportation is the delivery service.

5. Storage returns (excess storage)

Since online stores ship new orders every day not to send the car once again specially for refunds, you can store them in a warehouse logistician, however, a separate rate — usually 40-100 $ a day for Parking.

6. Waiting for the courier

Standard practice is to free the wait the courier at the recipient's address, usually 15 minutes. However, to increase the number of successfully delivered orders, you can Supplement the service fee wait up to 30-60 minutes.

When paying online service delivery do not accept from the buyer funds for the product, it can only pay for delivery when it is received. However, if your client does not believe in the product or want to check the complete set, it is logical to place orders with payment in place. Some carriers have the option of partial payment at time of purchase. After making a delivery for the order is transferred to the transport company at your expense.

8. Delivery times from/to door

For some types of business it is essential to deliver the goods the same day or around the clock. Not all transport company can offer this service. The buyer is convenient to obtain the goods in the range of 1-3 hours, otherwise it is impossible to plan personal time. Discard carriers, delivering goods to all day without specifying an exact interval.

Service as relevant for the fence of your orders by employees of the transportation company. Prefer logistics offers short time intervals, when will be collecting orders and working on weekends.

9. Pre-posting preparation

For delivery by Mail Russia needs a special way to pack the box and prepare a number of accompanying documents according to strict standards. Often an online store has no equipment and opportunity to commit these actions. Come to the aid of the transport company cooperating with the Russian Post. Note, Mail is the only shipping method in the super-hard-to-reach regions. Sometimes the Mail still and the only point of communication with the world for small settlements in the Outback.

10. Value Declaration

Insurance of goods against damage or loss costs money, but allows you to mitigate risks in case of theft and damage of the package. The declared value is specified when making the purchase and be reimbursed in case of force majeure. However, the delivery service charge a small % from the sum to compensate for their own risks.

11. The timing of the transfer of funds

Pay attention to the terms of the contract relating to the terms of the financial settlement. The most common problem: the order is delivered within a few weeks, and the funds for it transferred after some time. Give preference to carriers, remit money to a weekly basis, regardless of the completion of delivery.

12. Shipment tracking

Delivery of goods a shipping company is associated with big risks: the human factor, technical errors, loss, accident, etc.. to facilitate collaboration for the delivery of specific orders, make sure that the selected logistics partner provides personal account.

Mandatory functions LK:

• view a list of orders with details and the current delivery status;
• unloading registry of completed deliveries;
• edit the order;
• cancellation of the order;
• initiation return;
• upload financial register;
• the treatment support;
• application to change rate and the calculator;
• create the order manually;
• statistics of deliveries by region, time intervals, etc.

13. Shipping fragile and perishable goods

Most delivery services tries to refuse carriage of cargo that could be damaged in transit. Therefore, in such product categories, when working with them, are assigned a special, very high tariffs. If it is important for you to carry things that are different, check with the carrier separately the possibilities in this regard — sites seldom provided full information.

14. Technical integration

As with the connection of payment systems, in order to start sending the orders, you need to have technical integration, or the integration API, or a module for the CMS. For small businesses are available creation of orders via LC delivery service, which greatly reduces the time of integration.

Minimal API functionality to service delivery should contain the methods that create, update, and cancellation. Often, however, the API contain a lot of optional methods and difficult to understand documentation.

The main difficulty of technical integration is the close relationship of online and offline processes. In addition to direct integration with site, you need to interact with the inventory system, realize the form of creating order on the website and perform many other actions.

Aggregator delivery services

Unlike the choice of payment system for the site to deliver the goods in Russia it is often sufficient to choose one partner. However, if all the desired capabilities are not present one company, instead of integration a few times, the numerous treaties and complicated logistics between your warehouse and transport companies can use the services of aggregators.

Aggregator delivery services operates on the same principle as the aggregator of payment systems: a single contract, one integration and open the possibility of several TC. Such companies including those that provide a service common stock: you only need to bring orders into a single point, not 5+ warehouses different partners. For a business owner such a considerable simplification of work in terms of delivery of goods slightly increases the cost of goods, but reduces the cost of staff involved in logistics.

The choice of the transport company

1. Decide on a key parameter of the rate. Geography, speed, dimensions, personally.
2. Select a freight company that will pick up the orders from your city.
3. Compare fares on most popular for your business direction.
4. Decide on the type of integration.
5. Make a list of desired additional options.

When choosing a shipping service for the online store, You can compare the fares of transport companies for the delivery of goods and choose the perfect logistics partner. Give preference to large and proven companies. This will help the calculator shipping cost to Russia: we've posted a regularly updated tariffs of transport companies Business lines, peck, KEITH.